Users Do Not See Their Emails in Non-Exchange Environments of Archiver.Searching for Another User's Items as an Administrator.Ensure the email address is properly assigned to the user.Review the affected user's profile in the Directory Service.If the answer is yes, this is an ownership issue.Can a user with a Full Access role see the email?.Initial checksīefore assuming an email is missing, two facts should be confirmed to ensure the email is indeed missing: This article provides a comprehensive overview of the causes of missing emails.
Archiver is built for resilience and does not lose emails unless an Archiver UI setting explicitly drops/deletes emails, or an environmental factor occurs.